Shipping policy

Processing Time

All orders are processed within 1–2 business days. Orders placed on weekends or public holidays are processed the next business day.

Shipping Time

We offer free express shipping on all orders. Estimated delivery time is 7–12 business days after dispatch depending on your location.

Tracking

Once your order has shipped you'll receive a confirmation email with your tracking number. You can use this to monitor your delivery at any time.

International Orders

We ship to the United States, United Kingdom, Australia, Canada, New Zealand, and across the European Union. All prices are displayed in USD. Any applicable import duties or customs fees are the responsibility of the customer and vary by country.

Lost or Delayed Packages

If your package has not arrived within 15 business days of your shipping confirmation email please contact us at support@pawtiva.shop and we will investigate and resolve the issue promptly.